Reference

Terms and Conditions That Govern Your flora777 Account

Before you open an account or move funds through DANA, OVO, or GoPay, read these terms carefully — they set out exactly what you can expect from us and what we expect from you.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessSubject to change with noticeContact support for queries

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HOW WE HANDLE THIS

Account Security and Policy Practices

These terms are not a formality — they are the operational rulebook for how your account works. Here is how we apply them in practice across the areas that matter most to you.

Account Security

Your account is protected by a verified login flow. Any change to your registered wallet — DANA, OVO, or GoPay — requires identity confirmation before the update takes effect.

Data Retention

We retain account and transaction records in line with applicable regulations. You may request a summary of your stored data by contacting support with your account ID.

Cookie Use

Cookies help us keep your session active and remember your preferred payment method. You can manage cookie preferences in your browser settings at any time without losing your account.

Requesting Changes

To update personal details or query how your information is used, submit a written request via email support. We aim to respond within the timeframe required by applicable local regulation.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you believe your account has been handled in a way that does not match what is written here, contact our support team directly. We handle terms-related queries through live chat, email, and our in-app message centre — all accessible once you are logged in. Have your account ID ready to speed up the review.

Live Chat Reach the support team via live chat from your account dashboard. Quote your account ID and the specific clause you are asking about for a faster response.

Email Support Send a written query to our support email address listed in your account settings. Email is the right path for formal disputes or requests for a terms clarification in writing.

In-App Message Centre Use the message centre inside the flora777 mobile interface to raise a terms question without leaving the app. Responses appear in the same thread so nothing gets lost.

What These Terms Actually Cover

flora777 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form a binding agreement between you and flora777 the moment you create an account or make your first deposit. They cover account registration, acceptable use, wallet transactions, and the process for resolving disputes. When you fund your account via DANA, OVO, or GoPay, the

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transaction is processed under the conditions stated here — including verification steps that may apply before a withdrawal is released. We may update these terms from time to time; continued use of your account after an update is posted means you accept the revised version. If
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a section conflicts with local law in your region, the locally compliant version applies. Players in Bandar Lampung and elsewhere in Indonesia should check whether online wagering is permitted under applicable local regulations before registering. We do not waive any right by failing to enforce it
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immediately, and no verbal agreement overrides what is written here. For the avoidance of doubt, these terms apply to every product in the lobby — slots, live casino tables, crash games, and the sportsbook.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

Below are the questions we hear most often about how these terms apply to your account. If yours is not listed, use live chat or email support to get a direct answer.

Yes. Every wallet transaction — whether via DANA, OVO, or GoPay — is governed by these terms. The specific steps for each wallet are shown at the payment screen when you transact.

We post a notice before material changes take effect. Continuing to use your account after that date means you accept the update. You can contact support if you disagree with a change.

Access depends on local law and is available only where permitted in your region. It is your responsibility to check whether online wagering is lawful where you are located before registering.

Submit your dispute in writing via email support. Include your account ID, the relevant transaction reference, and the specific term you believe applies. We will respond in line with our standard review process.

The core terms cover all products — slots, live casino, crash games, and the sportsbook. Specific product conditions, such as settlement rules for football markets, are noted in the relevant product section.

Contact support via email with your account ID and a clear request. We process data requests in line with applicable regulation and will confirm receipt and expected timeline by return.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoPrivacy Policy

Terms and Conditions That Govern Your flora777 Account

Account Security and Policy Practices

Account Security

Data Retention

Cookie Use

Requesting Changes

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to every payment method, including DANA and GoPay?

02 What happens to my account if the terms are updated?

03 Can I access flora777 from anywhere in Indonesia?

04 How do I raise a formal dispute under these terms?

05 Are these terms different for the sportsbook versus the casino lobby?

06 How do I request a copy of my account data or ask for it to be removed?

Terms & Conditions

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